Change Your LWTech Password

Password Support

All passwords expire every 180 days for both students and staff for security purposes. You will not be able to reuse a previously used password.

The Password Reset Tool will require you to have a secondary email OR cell phone listed in your LionsLink powered by ctcLink account to verify your identity. 

Reset Password

 

LWTech Password Reset Directions

1. Open the Password Reset Tool in your browser.
2. Enter your 9 digit LionsLink/ctcLink ID number from your welcome email. If you don't know your LWTech ID number, use the ID Lookup Tool.
   1. Please note: If you already have a ctcLink ID number from another college in Washington State, you DO NOT need to receive a new number.
      
3. Enter the cell phone number OR the secondary email address you have registered in LionsLink/ctcLink.
   1. Please note: Follow the directions Update Contact Information (Email/Phone) in your LionsLink Account if you need to update this information.
      
4. Once you have entered your Student ID number and secondary information, select the Submit button.
   
5. The following page will ask you to enter the token that was sent to either your phone or email. 
   1. Please note: The number you entered must be able to receive SMS text messages to receive the token to reset your password.
6. You will be prompted to set a new password. Once you enter the password twice, select Submit. You have now successfully set a new password.

Additional Troubleshooting Tips for Resetting your Password

• Please make sure you are using your new student ID number (will start with a 1 or 2). 
• Make sure that the number you are using can receive SMS text messages. 
• Check that the email you are trying to use is your secondary email address in LionsLink. 

If you are still having issues setting your password, please contact the Help Desk. 

Update Contact Information (Email/Phone) in your LionsLink Account

• Update Contact Info Guide