Self-Help and How-to Guides
Navigation
LWTech students and employees can access easy-to-follow directions for commonly used IT applications. You can access our comprehensive collection of step-by-step guides to enhance your experience at LWTech. If you require additional support, we encourage you to submit a Help Desk Ticket for prompt assistance.
Students
Account Setup
Please Note: It can take 24 to 48 hours or longer for your account to be set-up after you receive your college welcome letter. Thank you for your patience.
- Confirm your Student ID Number and Username
- Activate your LionsLink powered by ctcLink Account
- Follow the instructions under Log-in Options and the Start here! One time only heading.
- Note: Starting November 15th, all students must now complete Multi-Factor Authentication (MFA) to increase account security. Follow the MFA Setup Directions for LionsLink for step-by-step directions.
- Change your LWTech Password
- Note: You must have a secondary email OR cell phone number listed in LionsLink powered by ctcLink to reset your password. Follow the guide Update Contact Information (Email/Phone) to add additional contact information to your LionsLink account.
- Set Up your Okta Dashboard
- Connect to Campus Computers or Connect to Campus Wi-Fi
Would you like the directions in another language?
Learn how to use the LWTech website and YouTube translation tools, to change the language of the information.
Do you have this information available in other languages?
If you want information in a different language, you can use online translation tools. Learn how to use the LWTech website and YouTube translation tools, to change the language of the information.
What is my class schedule?
Login to LionsLink/ctcLink to view your schedule (use Student View login).
How do I log into my accounts?
- View Access Below
I still cannot login. What now?
- Your LWTech password expires every 90 days for security purposes. If needed, reset your password.
- Review the Get Started how-to guides above.
- Submit a Help Desk Ticket.
- Visit the Help Desk in the Technology Center, Room T318.
- Call the Help Desk at 425-576-5865.
Okta Dashboard
At LWTech we have a handy, easy-to-use dashboard where you can access all of the IT applications you use on a daily basis (Canvas, school email, LionsLink, etc.) from one place.
Most Frequently Used Applications Overview
Canvas
Classwork
Login Format:
- s-first.last@lwtech.edu
- Your LWTech Password
Login:
School Communication
Login Format:
- s-first.last@lwtech.edu
- Your LWTech Password
Login:
Legend
Advising Appointments and Degree Planning
Login Format:
- s-first.last@lwtech.edu
- Your LWTech Password
Login:
LionsLink/ctcLink
Registration, Payments, and more!
Login Format:
- 9-digit ID number (begins with 1 or 2)
- ctcLink Password
Login:
Logging into Campus Computers
Please note: When logging into campus computers, enter your username (s-first.last). You do not need to enter @lwtech.edu.
Help
IT Services Help Desk
Please reach out to the Help Desk if you need additional assistance.
- Walk up Services are available in the Technology Center, T318
- Over the phone at (425) 739-8100 x8603 OR our direct line (425) 576-5865
- Submit a Help Desk Ticket
Browsers
- Clear Browser Cache, Cookies, and History
- Chrome Browsers - Using Incognito and Pop-Up Blocker
- Firefox Browsers - Using Incognito and Pop-Up Blocker