Work Order Requests

 

Coming Soon: Facilities work requests through FreshDesk

Help Desk (FreshDesk)

 

MegaMation™ is an online requestor available to anyone from the Lake Washington Institute of Technology Facilities and Operations department.

Work requests for maintenance or custodial needs include:

  • Air Conditioning
  • Custodial
    • All recycling and trash pickups happen at night with the night crew. If yours has been missed, you may enter a Work Order into the MegaMation system
  • Electrical
  • Environmental Concerns
  • Health & Safety
  • Heating
  • Lighting
  • Moving
  • Odors
  • Outdoors/Grounds
  • Paint Jobs
  • Pest Control
  • Plumbing
  • Ventilation

Work Requests need to be submitted though a MegaMation work request.

  • On the MegaMations webpage select type of work request
    • Indoor
    • Outdoor
  • Select the Type
    • Custodial
    • Maintenance
    • Grounds
  • Fill in the following information
    • Submitted by: best to Enter First, Last Name
    • Phone
    • Email Address
    • Alt Contact (Optional)
    • Building / Zone (outdoor work requests)
      • Select from drop down menu 
        • Location
          • Enter room number if known for example: W401
          • If you enter the letter of the building with an Asterisk you will get full list of rooms for example: W*
    • Budget number
    • Work Description
      • Detailed information about the issue(s), Facilities will contact you if more information is needed
    • Pictures (Optional)
  • Make note of the Work Order number for your reference
    • Once the order is submitted you can use this information to look at the following information on your work order
      • Status
      • Assignment - Facilities member assigned to the work order
      • Notes

 

Submit a Work Request